Entergy Transmission Function Job Titles and Descriptions

 

September 16, 2014

 

·         Manager, Transmission Services assures that customer requests for transmission interconnection, wholesale distribution, LBA, and MDMA services are addressed in a timely manner, administers agreements for these services with interconnected customers, and works with other Entergy work groups to meet the business needs of customers and the Entergy Transmission Business group. Manager, Transmission Services also administers and interprets Entergy’s interconnection policies and procedures relative to specific agreements.

 

o   Analyst, Sr Lead supports the administrative functions of transmission settlements in accordance with the provisions of MISO’s Open Access Transmission Tariff and related reporting and document processing through the use of various business systems, review of contracts and billing determinants to ensure billing accuracy, and calculation and issuance of refunds as required by FERC approved rate filings. Provide regulatory support for State and Federal regulatory commissions.

 

o   Analyst, Sr Staff is responsible for leading and/or participating on cross-functional teams which design or improve Transmission Settlement processes, evaluation and interpretation of emerging regulatory guidelines, developing business requirements for changes to existing automated systems or for new systems, performing customer acceptance testing on newly delivered software, responding to data requests from both internal departments as well as FERC, NERC, and state regulatory bodies, and interfacing with cross-functional groups and/or transmission customers in issue resolution. Provide regulatory support for State and Federal regulatory commissions.

 

o   Analyst III supports the administrative functions of transmission settlements in accordance with the provisions of MISO’s Open Access Transmission Tariff and related reporting and document processing through the use of various business systems, review of contracts and billing determinants to ensure billing accuracy, and calculation and issuance of refunds as required by FERC approved rate filings.

 

o   Analyst I provides support for implementing the registration of Transmission Customers.  Compile the Transmission component of the FERC Electronic Quarterly Report including new, amended and terminated agreements (WSD, LBA, TSA’s, NITSA’s, NOA’s, IOA/LGIA’s and all transmission service reassignments).  Assist Transmission Customers with transmission related transactions, policy issues, and billing issues.  Provide regulatory support for State and Federal regulatory commissions.

 

o   Coordinator, Interconnection Arrangements serves as a point of contact for entities seeking transmission or interconnection service expansion of transmission system for transmission service, load additions and generator interconnections with Entergy’s Transmission System, preparation and administration of contracts and billing issues for interconnected customers.

 

o   Sr. Wholesale Executive serves as the point of contact for interconnected customers for coordination of maintenance activities and generator interconnections with Entergy's Transmission System, provides technical assistance and engineering support to customers, including the development and presentation of options for transmission solutions, reviews, prepares and administers contracts to assure that the needs of the Transmission Business are satisfied and facilitates customer funding agreements when appropriate.

 

·         Director, System Ops Center (N) is responsible for the day-to-day operation of the high voltage electric transmission system.  Provide managerial and technical leadership to Operations Control Room staff to ensure the safe and reliable operation of the electric transmission system.  Ensure employee conformance with established policies, procedures and standards and proper training of real time operating staff.  Represent the operations group in a variety of internal and external forums and working groups.

 

o   Asst-Administrative III provides office services functions: typing, filing, telephone reception, faxing, mail distribution, time reporting, statistical data analysis, and various daily, weekly and monthly report preparations, updating through the use of various business systems, and performing some basic PC workstation administration activities including loading and updating software.

 

o   Analyst, Sr. Lead is responsible for leading and/or participating on cross-functional teams which design or improve transmission processes, driving the modeling of those processes, evaluation and interpretation of emerging regulatory guidelines, developing business requirements for changes to existing automated systems or for new systems, performing customer acceptance testing on newly delivered software, responding to data requests from internal departments as well as those from FERC, NERC, and state regulatory bodies, and interfacing with cross-functional groups and/or transmission customers in issue resolution.

 

o   Analyst, Sr. supports the administrative functions of budgeting, cost control, document processing, billing and related reporting through the use of various business systems; provides contracting services and administration; orders, tracks and receives materials; plans and schedules various groups’ part of projects and maintenance programs.

 

o   Superintendent, Security assures that safe practices are followed in the operation of the transmission network, to coordinate transmission facility outages, to supervise circuit loading, to respond to requests for transmission access to the Entergy grid, to maintain system integrity, and to maintain operating voltage levels.

 

§  Dispatcher, Sr. / System Operator II, Sr. / Transmission Operator Sr. monitors and controls the transmission line and substation facilities within a geographical area. This position works in a 24/7 rotating shift and operates under the direction of the TOC manager and/or a lead dispatcher. Duties include planning, writing and execution of transmission and substation switching orders that are issued to field personnel. The orders include the switching of all substation equipment and protective relay schemes including voltages ranging from 69kV to 765kV. Responsibilities include monitoring and analyzing substation equipment alarms via SCADA system, isolating transmission problems through emergency switching and sectionalizing, dispatching company personnel for corrective action, control of area wide transmission voltage, executing load shed and black start procedures, maintaining records and logs, and generating reports.

 

o   System Operator, Lead monitors and controls the transmission line and substation facilities within a geographical area. This position works in a 24/7 rotating shift and operates under the direction of the Security Superintendent. Duties include planning, writing and execution of transmission and substation switching orders that are issued to field personnel. The orders include the switching of all substation equipment and protective relay schemes including voltages ranging from 69kV to 765kV. Responsibilities include monitoring and analyzing substation equipment alarms via SCADA system, isolating transmission problems through emergency switching and sectionalizing, dispatching company personnel for corrective action, control of area wide transmission voltage, executing load shed and black start procedures, maintaining records and logs, and generating reports.

 

o   Contract Employee is responsible for mail delivery, granting facility access to visitors, logging all visitors and vendor facility access, scheduling conference room and vehicles.

 

·         Manager, Transmission Operational Planning manages the workgroup responsible for providing technical support to real-time operations staff at the Transmission System Operations Center (SOC) and five Transmission Operations Centers (TOCs).  This support is accomplished through the preparation of reliability powerflow models and corresponding real-time, next-day and forward looking analyses, coordination of planned transmission outages, voltage stability analysis, development of operating guides and local area security analysis.  The Manager, Transmission Operational Planning is also responsible for directing the developing and maintenance of all applications used by the Transmission Operational Planning (TOP) group to conduct studies and oversees the development of daily and monthly powerflow models.  The Manager, Transmission Operational Planning provides input to regulatory/compliance filings in support of new business practices for Transmission Operations and ensures that the workgroup processes are in compliance with all FERC, NERC, and SERC standards/requirements.  The Manager, Transmission Operational Planning also works closely with the Reliability Coordination and Tariff Administration personnel to ensure reliable system operations.

 

o   Engineer II, III, Sr. (Trans) provides technical support to the Transmission System Operations Center (SOC) and Transmission Operations Centers (TOCs) by conducting same-day and next-day system security analysis, load flow analysis in support of outage scheduling, voltage stability analysis, developing operating guidelines and conducting local area security analysis. Transmission Operational Planning engineers represent Entergy at various SERC/NERC workgroups or committees.

 

o   Contract Employee provides help developing the network model for external control areas in EMS and guidance in refining the state estimation solution within the EMS State Estimation application.

 

·         Director, System Ops Center (S) is responsible for the day-to-day operation of the high voltage electric transmission system.  Provide managerial and technical leadership to Operations Control Room staff to ensure the safe and reliable operation of the electric transmission system.  Ensure employee conformance with established policies, procedures and standards and proper training of real time operating staff.  Represent the operations group in a variety of internal and external forums and working groups.

 

o   Asst-Administrative III provides office services functions: typing, filing, telephone reception, faxing, mail distribution, time reporting, statistical data analysis, and various daily, weekly and monthly report preparation, updating through the use of various business systems, and performing some basic PC workstation administration activities including loading and updating software.

 

o   Manager, Transmission Operations Center assures that safe practices are followed in the operation of the transmission network, to coordinate transmission facility outages, to supervise circuit loading, to respond to requests for transmission access to the Entergy grid, to maintain system integrity, and to maintain operating voltage levels.

 

o   Superintendent, Security assures that safe practices are followed in the operation of the transmission network, to coordinate transmission facility outages, to supervise circuit loading, to respond to requests for transmission access to the Entergy grid, to maintain system integrity, and to maintain operating voltage levels.

 

·         Dispatcher, Sr. / System Operator II, Sr. / Transmission Operator Sr. monitors and controls the transmission line and substation facilities within a geographical area. This position works in a 24/7 rotating shift and operates under the direction of the TOC manager and/or a lead dispatcher. Duties include planning, writing and execution of transmission and substation switching orders that are issued to field personnel. The orders include the switching of all substation equipment and protective relay schemes including voltages ranging from 69kV to 765kV. Responsibilities include monitoring and analyzing substation equipment alarms via SCADA system, isolating transmission problems through emergency switching and sectionalizing, dispatching company personnel for corrective action, control of area wide transmission voltage, executing load shed and black start procedures, maintaining records and logs, and generating reports.

 

o   System Operator, Lead monitors and controls the transmission line and substation facilities within a geographical area. This position works in a 24/7 rotating shift and operates under the direction of the Security Superintendent. Duties include planning, writing and execution of transmission and substation switching orders that are issued to field personnel. The orders include the switching of all substation equipment and protective relay schemes including voltages ranging from 69kV to 765kV. Responsibilities include monitoring and analyzing substation equipment alarms via SCADA system, isolating transmission problems through emergency switching and sectionalizing, dispatching company personnel for corrective action, control of area wide transmission voltage, executing load shed and black start procedures, maintaining records and logs, and generating reports.

 

 

·         Manager, Operations Engineering is to provide managerial and technical leadership to Operations Support staff to ensure the safe and reliable operation of the electric transmission system.  Ensure employee conformance with established policies, procedures and standards and proper training of operations engineering staff.  Represent the operations group in a variety of internal and external forums and working groups.

 

o   Policy Consultant provides support for implementing the FERC Open Access Transmission Tariff and OASIS, to comply with FERC orders and NERC policies, to provide customer access to OASIS, to provide consultancy regarding provisions in the pre-888 order contracts, and interface with the Transmission Regulatory Support department to implement FERC orders and update the Business Practices.

 

o   Analyst, Sr. Lead is responsible for leading and/or participating on cross-functional teams which design or improve transmission processes, driving the modeling of those processes, evaluation and interpretation of emerging regulatory guidelines, developing business requirements for changes to existing automated systems or for new systems, performing customer acceptance testing on newly delivered software, responding to data requests from internal departments as well as those from FERC, NERC, and state regulatory bodies, and interfacing with cross-functional groups and/or transmission customers in issue resolution

 

o   System Analyst III supports the Operations Engineering staff to ensure the safe and reliable operations of the electric transmission system.  Works to develop procedures and training material as needed for training of the operations engineering staff.  Works to ensure employee compliance with NERC policies.  Assists in the preparation of responses to data requests from both internal departments as well as FERC, NERC, and state regulatory bodies.

 

o   Engineer, Staff (Trans) is responsible for leading and/or participating on cross-functional teams which design or improve Operations Engineering processes, provide technical support for applications used by the Operations Engineering,  evaluation and interpretation of emerging regulatory guidelines, provide support in developing business requirements for changes to existing automated systems or for new systems, performing customer acceptance testing on newly delivered software, responding to data requests from both internal departments as well as FERC, NERC, and state regulatory bodies, and interfacing with cross-functional groups and/or transmission customers in issue resolution.

 

o   Engineer Sr/Engineer III/Engineer II/Engineer I is responsible for leading and/or participating on cross-functional teams which design or improve Operations Engineering processes, provide technical support for applications used by the Operations Engineering,  evaluation and interpretation of emerging regulatory guidelines, provide support in developing business requirements for changes to existing automated systems or for new systems, performing customer acceptance testing on newly delivered software, responding to data requests from both internal departments as well as FERC, NERC, and state regulatory bodies, and interfacing with cross-functional groups and/or transmission customers in issue resolution.

 

o   Supv, Outage Coordination manages the workgroup responsible for (i) coordinating and scheduling transmission and substation facility outages on the Entergy transmission system to support safe, reliable and efficient operation, and (ii) providing support to real-time operations staff at Entergy’s transmission operations centers.

 

·         Coord-Transmission Outage Sr. manages the outage schedule of transmission and substation facilities within the TOC control area so as to avoid outages that adversely affect customer load, transmission system reliability and transactions across the grid.  Assists the Lead Dispatcher to identify available switchmen and verifying proper switching orders, and makes operational recommendations based on input from Transmission Operational Planning, the SOC, retail customers, transmission line and substation maintenance personnel, project management personnel, and external utilities.

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o   Contract Employee - provides help developing the network model for external control areas in EMS and guidance in refining the state estimation solution within the EMS State Estimation application

o   Contract Employee – provides support for office functions, assists with MISO transition related activities,records retention and assists in FERC/NERC/SERC regulatory activities within Operations Engineering

 

·         Manager, Training develops and implements the overall training program for Transmission Operations Department, including performing training, testing, qualification and certification of control room and operations personnel.  Develops and supports simulator program and provides support for real time operator tools, regulatory support, and support with writing and maintaining real time operation procedures.

 

o   Engineer I, II  (Trans) supports the technical needs of the Manager/Supervisor and his organization, provides coordination of capital projects, develops computer system applications, provides employee training and development programs, analyzes system performance and calculates operational settings, provides support for Security Coordination responsibilities, analyzes system conditions / procedures and recommends improvements / corrections, and measures system performance and benchmarks that performance against others.

 

o   Specialist, System Operations is responsible for the development, implementation, and administration of the NERC Certification training program for SOC and TOC operating personnel. Part of this responsibility is the development and delivery of training courses for NERC Certified Operators.  The System Operations Specialist ensures that data on training is maintained to ensure industry-wide standards are met.  This involves the direct participation in regional and industry-wide committees and teams to ensure that Entergy’s SOC Operator training program meets or exceeds industry requirements as well as direct participation in the development of policy for the development of NERC training standards.  The person in this job title is also responsible to lead special projects directly related to bulk power operations.

 

o   Technician A Sr. - Northern assists in maintaining the training schedule for the SOC and TOC Operators, maintaining the Learning Management System (LMS), maintaining training records and performs administrative tasks to assist the training manager and other team members. Student Intern is responsible for assisting the training staff on projects and special assignments that include creating and maintaining business procedures and practices, records management and organization  and provide support on special projects related to Transmission Operations.   Additional responsibilities include assisting in compliance efforts by helping to respond to requests for information and prepare documents.