Entergy Transmission Function Job
Titles and Descriptions
(September 10, 2013)
- Director
– Transmission Operations
is responsible for management oversight for the scheduling, dispatching,
operational planning, and secure and reliable real-time operation of the
Entergy transmission system as well as process control systems and certain
aspects of the administration of the Entergy OATT and operation of
Entergy’s OASIS node.
- Mgr,
Trans Operation Training is
responsible for developing, managing, and implementing the overall
training program for Entergy to meet all the requirements of the NERC
standards for personnel training; this includes training, testing,
qualification, and certification of control room personnel. This position
oversees the design, development, and the delivery of training modules
and manuals by the System Operation Specialists. Ensure the direct
participation of the System Operation specialist participation in
regional and industry-wide committees and teams to ensure that Entergy’s
Operator training program meets or exceeds industry requirements, as well
as direct participation in the development of policy for the NERC
training standards. This includes the responsibility for development,
implementation, and administration of the NERC Certification training
program for System Operators and Transmission Dispatchers. Part of this
responsibility is to oversee development and delivery of training courses
for NERC Certified Operators in order for them to maintain their
certification, and maintain detailed records for all aspects of this
training in compliance with NERC Standards.
- Specialist,
System Operations is
responsible for the development, implementation, and administration of
the NERC Certification training program for SOC and TOC operating personnel.
Part of this responsibility is the development and delivery
of training courses for NERC Certified Operators. The System
Operations Specialist ensures that data on training is maintained to
ensure industry-wide standards are met. This involves the direct
participation in regional and industry-wide committees and teams to
ensure that Entergy’s SOC Operator training program meets or exceeds
industry requirements as well as direct participation in the
development of policy for the development of NERC training
standards. The person in this job title is also responsible to
lead special projects directly related to bulk power operations.
- Manager
- Transmission Operations Center manages the Transmission Operation Center
(TOC), involving the planning and scheduling of outages for the
construction and maintenance of transmission lines and substation
equipment, the monitoring of lines and substation equipment for
overloads, proper voltage and equipment alarms, the restoration of
service following interruptions to the transmission or distribution
systems, the implementation of load relief procedures when necessary to
protect system reliability and stability, and the regulation of
transmission voltages within acceptable limits.
- Lead
Dispatcher provides
training, direction, and scheduling of TOC dispatchers and senior
dispatchers and provides full supervision in the absence of the TOC
manager. The TOC lead dispatcher is also available to provide additional
TOC manpower by performing scheduled or restoration switching as
required. The TOC lead dispatcher shares the planner/scheduler's duties
of coordinating scheduled and emergency outages with Asset Management,
Project Management, TOP, and SOC personnel, as well as with external
customers. The TOC lead dispatcher maintains shared responsibility for
transmission system reliability by assuring that switching orders are
properly written, checked, and executed, switching and clearance
guidelines are followed, all safety rules are followed, and appropriate
records are maintained at the TOC. The TOC lead dispatcher takes the
lead in responding to SOC requests for load reduction, including
curtailment and load shed.
- Dispatcher/Sr.
Dispatcher, Transmission Operator/Sr. Transmission, System Operator
II/Sr. System Operator monitors
and controls the transmission line and substation facilities within a
geographical area. This position works in a 24/7 rotating shift and
operates under the direction of the TOC manager and/or a lead
dispatcher. Duties include planning, writing and execution of
transmission and substation switching orders that are issued to field
personnel. The orders include the switching of all substation equipment
and protective relay schemes including voltages ranging from 69kV to
765kV. Responsibilities include monitoring and analyzing substation
equipment alarms via SCADA system, isolating transmission problems
through emergency switching and sectionalizing, dispatching company
personnel for corrective action, control of area wide transmission
voltage, executing load shed and black start procedures, maintaining
records and logs, and generating reports.
- Clerk
IV reviews
and enters regular, overtime, non-productive, etc. time charges from
departmental reports. They review distribution of time charges to assure
proper location, account and/or work code number(s), and prepare various
standard accounting related forms; e.g. vouchers, expense accounts,
invoices, etc. Make travel and meeting arrangements for section
personnel. Type departmental correspondence, reports, etc. Budget
preparation, monitor monthly budget reports, interface with Budget
Coordinator on any discrepancies. Respond to information requests and
provide appropriate information or direct requesting parties to
appropriate personnel. Provide PC application support for department.
Coordinate and interface with IS personnel on PC problems and/or
requirements for department. Provide one-on-one PC training for TOC
dispatchers. In the absence of the manager, the clerk keeps up with
incoming mail and/or email and responds as necessary to any urgent
matters. Provides clerical support to the EMS hardware and software
support group as needed.
- Coord-Transmission
Outage, Sr. manages
the outage schedule of transmission and substation facilities within the
TOC control area so as to avoid outages that adversely affect customer
load, transmission system reliability and transactions across the grid.
Assists the Lead Dispatcher to identify available switchmen and
verifying proper switching orders, and makes operational recommendations
based on input from Transmission Operational Planning, the SOC, retail
customers, transmission line and substation maintenance personnel,
project management personnel, and external utilities.
- Manager
- Transmission Operational Planning manages the workgroup responsible for
providing technical support to real-time operations staff at the
Transmission System Operations Center (SOC) and five Transmission
Operations Centers (TOCs). This support is accomplished through the
preparation of reliability powerflow models and corresponding real-time,
next-day and forward looking analyses, coordination of planned
transmission outages, voltage stability analysis, development of
operating guides and local area security analysis. The Manager,
Transmission Operational Planning is also responsible for directing the
developing and maintenance of all applications used by the Transmission
Operational Planning (TOP) group to conduct studies and oversees the
development of daily and monthly powerflow models. The Manager,
Transmission Operational Planning provides input to regulatory/compliance
filings in support of new business practices for Transmission Operations
and ensures that the workgroup processes are in compliance with all FERC,
NERC, and SERC standards/requirements. The Manager, Transmission
Operational Planning also works closely with the Reliability Coordination
and Tariff Administration personnel to ensure reliable system operations.
- Engineer
I, II, III, Sr. provides
technical support to the Transmission System Operations Center (SOC) and
Transmission Operations Centers (TOCs) by conducting same-day and
next-day system security analysis, load flow analysis in support of
outage scheduling, voltage stability analysis, developing operating
guidelines and conducting local area security analysis. Transmission
Operational Planning engineers represent Entergy at various SERC/NERC
workgroups or committees.
- Specialist,
Operations Planning Sr. provides
technical support to the Transmission System Operations Center (SOC) and
Transmission Operation Centers (TOC's) in the form of load flow analysis
in support of transmission outage scheduling, development of operating
guidelines and local area security analysis. The Senior
Specialist/Specialist, Operations Planning works closely with real-time
operations personnel to ensure the reliability of the Entergy
Transmission System.
- Supervisor-
Technical Support is
responsible for reliable operation of advance EMS Applications mainly
the applications used to support the reliability coordination and tariff
operations including AFC and Weekly procurement process. Areas of
responsibility include software support, operational support,
transmission system operational analysis, operator training, application
change scoping and application design and testing. The supervisor
provides support to legal and compliance for regulatory filings and is
also responsible for ensuring compliance with FERC/NERC rules related to
the work processes supported by the group. Responsibilities also include
ensuring adherence to Entergy’s change management process as well
implementing best practices like ITIL within the work group.
- Engineer
II, III, Sr. / System Analyst III is responsible for supporting and
maintaining the advance EMS applications including State Estimator,
Powerflow, Contingency Analysis, RFCALC, Load Forecast, Dispatcher
Training Simulator (DTS), Powerworld, Voltage Stability analysis and
Transient Stability Analysis. The software data and processes supported
by the EMS Applications group are subjected to FERC, NERC and SERC
regulations and demand adherence to Change Management Control and
Record Retention Policies, are subject to audits and must perform with
a high degree of availability, accuracy and reliability. EMS
applications Engineer ensures the day to day accuracy of the results
produced by these applications and maintain and tune the Network model
in EMS. The Engineer is responsible for the calculation and accuracy of
AFC values and data inputs used in the process. The engineer in this
position may be required to support regulatory data requests and audits
and participate in some NERC and SERC workgroups. The Engineer also
supports the real time system operators in Entergy and Independent
Transmission Coordinator (ICT) control centers. The Engineer is also involved
in developing and conducting training to the operators using DTS.
- Contract
Employee -
provides help developing the network model for external control areas
in EMS and guidance in refining the state estimation solution within
the EMS State Estimation application.
- Contract
Employee -
provides input to regulatory compliance filings and standards
development activities in support of Transmission Operations and helps
to ensure that the workgroup processes are in compliance with all FERC,
NERC, and SERC standards/requirements.
- Manager
- Transmission System Security
is responsible for the safe, efficient and effective operations of all
power transmission dispatching activities within the jurisdiction of the
System Operation Center, including the supervision of all personnel
assigned power transmission dispatching and support duties. The
manager’s specific responsibilities include: assuring safe power
dispatching practices in accordance with company standards, coordinating
transmission facility outages, supervising transmission circuit loading
and operating voltage levels, representing the department in
interdepartmental planning sessions covering construction, rebuild, and
other projects, directing the development of switching and tagging
procedures used in transmission systems, assuring proper training of
dispatching personnel, maintaining system integrity, security
coordination for the Entergy sub-region, and duties as assigned by proper
authority. Transmission includes all facilities under the jurisdiction
of the System Operation Center.
- Administrative
Assistant III provides
office services functions: typing, filing, telephone reception, faxing,
mail distribution, time reporting, statistical data analysis, and
various daily, weekly and monthly report preparation, updating through
the use of various business systems, and performing some basic PC
workstation administration activities including loading and updating
software.
- Manager
- Billing & Settlement
is responsible for fostering an environment which recognizes safety as a
core value, ensuring compliance with all regulatory requirements, the
administration and issuance of billings related to Transmission services
and Generator Imbalance services in accordance with the provisions of
the Open Access Transmission Tariff (OATT), the reporting of monthly
billing amounts to Corporate Accounting and the Intra-System Billing
group, the interpretation and translation into business requirements of
all provisions of and modifications to the OATT, the development,
documentation and maintenance of billing procedures, the performance of
testing required under Sarbanes Oxley, the retention of associated
records according to Entergy’s Records Retention Policy, and providing
leadership to Entergy Continuous Improvement initiatives to address
operational and process issues affecting the integrity of data with both
operational and financial implications.
- Sr.
Lead/Sr. Staff Analyst is
responsible for leading and/or participating on cross-functional teams
which design or improve Transmission processes, driving the ARIS
modeling of those processes, evaluation and interpretation of emerging
regulatory guidelines, developing business requirements for changes to
existing automated systems or for new systems, performing customer
acceptance testing on newly delivered software, responding to data
requests from both internal departments as well as FERC, NERC, and
state regulatory bodies, and interfacing with cross-functional groups
and/or transmission customers in issue resolution.
- Analyst
III, Contractor supports
the administrative functions of billing in accordance with the
provisions of the Open Access Transmission Tariff and related reporting
and document processing through the use of various business systems,
review of contracts and billing determinants to ensure billing
accuracy, and calculation and administration of refunds as required by
FERC approved rate filings.
- Supervisor
-
Transmission Business Operations (Engineering Support) supervises
Engineers and Analysts involved in providing engineering support for
real time operations and security analysis, implementation of NERC
policies, and implementation of scheduling systems.
- Analyst,
Sr provides support
for implementing the FERC Open Access Transmission Tariff and OASIS which
included monitoring and implementing mandated postings, testing new
software releases, and assuring compliance. The Sr. Analyst also
implements and monitors business practices, reviews and writes
technical procedures, supports regulatory data requests and audits, and
participates in some NERC and SERC workgroups.
- Sr
System Operator / Contract Operator is responsible for the Next Day Office daily
check in/check out process using the Entergy Scheduling System Robotag
in conjunction with the OATI ETS software to view, assess, and take
approval action on tags scheduled for the next day. Additionally,
the Contract Operator will be asked to support other activities within
the Transmission Tariff and Scheduling section as needed.
- Technician
A Sr – Northern supports
the system operating functions, prepares energy schedules, assists
transmission billing, and resolves scheduling conflicts, prepares
achieve data for FERC mandated Record Retention purposes.
- Contract
Employee provides
support for office functions, assists with MISO transition related
activities, and assists as needed to help with issues that arise within
Transmissions Tariffs and Scheduling.
§
Engineer
I, II, III, Sr. (Trans) supports the technical needs of the Manager/Supervisor and his/her
organization, provides coordination of capital projects, develops computer
system applications, provides employee training and development programs,
analyzes system performance and calculates operational settings, provides
support for Security Coordination responsibilities, analyzes system conditions
/ procedures and recommends improvements / corrections, and measures system
performance and benchmarks that performance against others.
§
Policy
Consultant provides support for implementing the FERC Open Access Transmission
Tariff and OASIS, to comply with FERC orders and NERC policies, to provide
customer access to OASIS, to provide consultancy regarding provisions in the
pre-888 order contracts, and interface with the Transmission Regulatory Support
department to implement FERC orders and update the Business Practices.
§
System
Analyst III supports the technical needs of the Manager/Supervisor, analyzes
system performance, provides support for Security Coordination
responsibilities, supports regulatory data requests and audits, provides
support for compliance with FERC orders and NERC policies, and provides support
for implementing OASIS which included monitoring and implementing mandated
postings, and testing new software releases.
- Manager
- Transmission Security Coordination is responsible for the safe, efficient and
effective operations of all power transmission dispatching activities
within the jurisdiction of the System Operation Center, including the
supervision of certain personnel assigned power transmission dispatching
and support duties. The manager’s specific responsibilities
include: supervising transmission circuit loading and operating voltage
levels, representing the department in interdepartmental planning
sessions covering construction, rebuild, and other projects, maintaining
system integrity, security coordination for the Entergy sub-region, and
duties as assigned by proper authority. Transmission includes all
facilities under the jurisdiction of the System Operation Center.
- Supervisor
- Security supervises
the on shift dispatching positions and for the Security Coordination
for the Entergy sub-region.
- Accountant-Associate
Sr. is
responsible for user access reviews for the all applications where the
Security Coordination group is considered the data owner as well as SOC
building access reviews. Also responsible for records management,
making travel arrangements and processing expense reports for the
Security Coordination group.
- Analyst-Sr
Lead is
responsible for overseeing and supporting the system analyst in their
responsibilities for MV90 daily reviews, editing, reporting and
monitoring for MV 90 metering problems. Also responsible for
overseeing the comparison of tie line accumulator values and MV 90
values. Implements and coordinates meter corrections between
neighboring Balancing Authorities. Oversees and supports the system
analyst in the monthly responsibilities of System tie checkout,
collecting and sending MV 90 data to Transmission Billing &
Settlement department and record keeping. Additional responsibilities
include: follow-up on the correction of meter issues reported by the
operators, providing additional meter information to the Transmission
Billing & Settlement department, reviewing procedures to ensure
compliance with Entergy and NERC Standards, responding to request for
data validation, responding to data requests from internal departments
as well as FERC, NERC, and state regulatory bodies, and interfacing
with cross-functional groups in meter issue resolution. Also
represents Transmission Operations on transmission projects related to
new meter installations for system and company tie lines as well as
participating in special projects when assigned by supervisor and/or
SOC manager.
- System
Analyst III is
responsible for MV90 daily review and checkout, reporting and
monitoring MV 90 metering problems, building and maintaining MV 90
master files, and record maintenance. Additional responsibilities
include: weekly company meter tie comparisons to MV 90, monthly System
tie checkout and reports, providing MV 90 data to the Transmission
Billing & Settlement Department, and writing and reviewing
department procedures to ensure compliance with NERC Standards.
- Technician
A Sr-Northern assists
in MV90 daily review, comparison of tie line accumulator values and MV
90 values, inadvertent accounting and monthly reporting. Also involved
in special projects directly related to Transmission Operations.
- Engineer
II (Trans) supports
the technical needs of the Manager/Supervisor and his organization,
provides coordination of capital projects, develops computer system
applications, provides employee training and development programs,
analyzes system performance and calculates operational settings,
provides support for Security Coordination responsibilities, analyzes
system conditions / procedures and recommends improvements /
corrections, and measures system performance and benchmarks that
performance against others.
- Superintendent
-
Security assures that safe practices are followed in the operation of
the transmission network, to coordinate transmission facility outages,
to supervise circuit loading, to respond to requests for transmission
access to the Entergy grid, to maintain system integrity, and to
maintain operating voltage levels.
- Senior
System Operator, Contract Operator follows safe practices in the operation of
the transmission network, to coordinate transmission facility outages,
to monitor circuit loading, to respond to requests for arranged
interchange involving transmission access to the Entergy grid, to
maintain system integrity, and to maintain operating voltage levels.
- System
Operator II follows
safe practices in the operation of the transmission network, to
coordinate transmission facility outages, to monitor circuit loading,
to respond to requests for arranged interchange involving transmission
access to the Entergy grid, to maintain system integrity, and to
maintain operating voltage levels.
- Analyst
Sr. supports
the administrative functions of budgeting, cost control, document
processing, billing and related reporting through the use of various
business systems; provides contracting services and administration;
orders, tracks and receives materials; plans and schedules various
groups’ part of projects and maintenance programs.
- Contract
Employee is
responsible for mail delivery, granting facility access to visitors,
logging all visitors and vendor facility access, scheduling conference
room and vehicles.
- Contract
Employee - Engineer, Special Projects provides engineering support for special
projects that support reliable real-time operations. Support
activities include determining changing requirements for operations
processes, developing changes to operations procedures, working with IT
resources to understand how process changes are reflected in operations
systems, applications and database, perform customer acceptance testing
for changes that affect operations systems, applications and databases,
develop and provide training to the operations personnel to support
reliable operations.
- Sr.
Lead System Dispatcher follows
safe practices in the operation of Entergy’s Balancing Area (BA), to
coordinate BA functions, Generator Imbalance Agreement services, to
respond to requests for arranged interchange involving BA access to the
Entergy grid, to maintain system integrity, and to maintain NERC BA
requirements.
- Manager,
Transmission Services assures
that customer requests for transmission delivery service are addressed in
a timely manner, administers the contract and creditworthiness evaluation
for transmission customers, and works with other Entergy work groups to
meet the business needs of the transmission customers and Entergy
Transmission Business group. Manager, Transmission Services also
administers and interprets interconnection policies and procedures
relative to specific Interconnection Agreements, and prepares and
administers transmission service and generation interconnection
agreements.
- Analyst
I provides
support for implementing the registration of Transmission Customers.
Compile the Transmission Service component of the FERC Electronic
Quarterly Report including new, amended and terminated agreements (TSA’s,
NITSA’s, NOA’s, IOA/LGIA’s and all transmission service
reassignments). Manage the day to day creditworthiness provisions
of the Entergy Open Access Transmission Tariff (OATT). Assist
Transmission Customers with transmission service transactions, policy
issues, and billing issues. Provide regulatory support for State
and Federal regulatory commissions.
- Coordinator
- Interconnection Arrangements serves
as a point of contact for entities seeking transmission service expansion
of transmission system for load additions and generator interconnections
with Entergy’s Transmission System, preparation and administration of contracts
and billing issues for transmission service customers.
- Sr.
Wholesale Executive serves
as the point of contact for entities seeking transmission service,
expansion of the transmission system for load additions, coordination of
maintenance activities and generator interconnections with Entergy's
Transmission System, provides technical assistance and engineering
support to customers, including the development and presentation of
options for transmission solutions, reviews, prepares and administers contracts
to assure that the needs of the Transmission Business are satisfied and
facilitates customer funding agreements when appropriate.
- Contractor
serves as
a point of contact for entities (load or generation) seeking to change
their Balancing Authority or Load Balancing Authority, preparation and
administration of contracts and studies for transmission service
customers.
- Contractor
serves as
a point of contact for entities (load or generation) with transmission
interconnection agreements with Entergy, preparation and administration
of these agreements.
- Manager
- Transmission Project Development assures that customer requests for transmission
interconnections are addressed in a timely and cost effective manner. The
manager also ensures that applicable Entergy and regulatory guidelines and
policies are adhered to when assisting those customers. The manager
works with other groups as necessary to assure that the business needs of
Entergy's Transmission Business are satisfied.
- Sr.
Wholesale Executive serves
as the primary point of contact for entities seeking transmission
interconnections with Entergy's Transmission Business, provides technical
assistance and engineering support to customers, including the
development and presentation of options for transmission solutions,
represents the customer in Entergy Transmission's Capital Project
process, reviews and administers contracts to assure that the needs of
the Transmission Business are satisfied, provides project cost
reconciliation to customers and facilitates customer billing when
appropriate.
- Director
- Weekly Operations is
responsible for developing the Weekly Procurement Process (WPP) as part of
Entergy's Independent Coordinator of Transmission (ICT) proposal per FERC
tariff and overseen by the ICT, implement WPP, testify before retail
regulators, FERC, and interveners regarding the WPP, respond to RFIs
concerning the WPP and the results of the WPP, file reports/information as
required by various regulatory bodies, provide necessary billing information
to Transmission Billing in order to bill WPP participants as a result of
the WPP optimization and resulting transmission service.
- Analyst
- Sr. Staff, Engineer III supports
the administrative functions of developing Weekly Procurement Process
(WPP) as part of Entergy's Independent Coordinator of Transmission (ICT)
proposal per FERC tariff and overseen by the ICT, implements WPP,
responds to RFIs concerning the WPP and the results of the WPP, gathers
inputs to the Security Constrained Unit Commitment model (SCUC),
validates and enters into the model, executes SCUC model, provides
results of the SCUC optimization runs to the ICT so that transmission
service can be granted.
- Engineer
Sr. - Transmission Planning performs
power flow analyses to determine whether the transmission system can
support the services requested through a facility study and develops the
solution set necessary to make that service available. This position
within the Transmission Function also reviews System Impact Studies for
transmission service conducted by the ICT.