Entergy Transmission Function Job Titles and Descriptions

(September 1, 2009)

Director - Operations is responsible for the scheduling, dispatching, security coordination, and capital addition planning of the Entergy transmission system.

· Administrative Assistant, SR. provides office services functions: typing, filing, telephone reception, faxing, mail distribution, time reporting, statistical data analysis, and various daily, weekly and monthly report preparation, updating through the use of various business systems, and performing some basic PC workstation administration activities including loading and updating software.

· Contract Employee supports the technical needs of the ICT by providing engineering service for power flow analyses, data transfer for System Impact Studies, technical studies, and other support necessary for transmission service calculations.

· Contract Employee is responsible for providing office services functions: typing, filing, telephone reception, faxing, mail distribution, time reporting, and various daily, weekly and monthly report preparation. It also includes providing travel reservations and assistance with expense recording.

· Manager - Transmission Operations Center manages the Transmission Operation Center (TOC), involving the planning and scheduling of outages for the construction and maintenance of transmission lines and substation equipment, the restoration of service following interruptions to the transmission or distribution systems, the implementation of load relief procedures when necessary to protect system reliability and stability, and the regulation of transmission voltages within acceptable limits.

o Lead Dispatcher provides training, direction, and scheduling of TOC dispatchers and senior dispatchers and provides full supervision in the absence of the TOC manager. The TOC lead dispatcher is also available to provide additional TOC manpower by performing scheduled or restoration switching as required. The TOC lead dispatcher shares the planner/scheduler's duties of coordinating scheduled and emergency outages with Asset Management, Project Management, TOP, and SOC personnel, as well as with external customers. The TOC lead dispatcher maintains shared responsibility for transmission system reliability by assuring that switching orders are properly written, checked, and executed, switching and clearance guidelines are followed, all safety rules are followed, and appropriate records are maintained at the TOC. The TOC lead dispatcher takes the lead in responding to SOC requests for load reduction, including curtailment and load shed.

o Dispatcher/Sr. Dispatcher monitors and controls the transmission and substation facilities within a geographical area. This position works in a 24/7 rotating shift and operates under the direction of a lead dispatcher. Duties include planning, writing and execution of transmission and substation switching orders. The orders include the switching of all substation equipment and protective relay schemes with voltages ranging from 13.8kV to 765kV. Responsibilities include monitoring and analyzing substation equipment alarms through SCADA system, isolating transmission problems through emergency switching and sectionalizing, dispatching company personnel for corrective action, control of area wide voltage, executing load shed and black start procedures, maintaining records and logs, and generating reports.

o Clerk IV reviews and enters regular, overtime, non-productive, etc. time charges from departmental reports. They review distribution of time charges to assure proper location, account and/or work code number(s), and prepare various standard accounting related forms; e.g. vouchers, expense accounts, invoices, etc. Make travel and meeting arrangements for section personnel. Type departmental correspondence, reports, etc. Budget preparation, monitor monthly budget reports, interface with Budget Coordinator on any discrepancies. Respond to information requests and provide appropriate information or direct requesting parties to appropriate personnel. Provide PC application support for department. Coordinate and interface with IS personnel on PC problems and/or requirements for department. Provide one-on-one PC training for TOC dispatchers. In the absence of the manager, the clerk keeps up with incoming mail and/or email and responds as necessary to any urgent matters. Provides clerical support to the EMS hardware and software support group as needed.

o Coord-Transmission Outage, Sr. manages the outage schedule of transmission and substation facilities within the TOC area of control so as not to jeopardize system reliability or impede transactions across the grid. Verifies proper switching order preparation by the TOC dispatchers. Makes operational recommendations based on input from TOP and SOC.

o Contract Employee reviews and enters regular, overtime, non-productive, etc. time charges from departmental reports. They review distribution of time charges to assure proper location, account and/or work code number(s), and prepare various standard accounting related forms; e.g. vouchers, expense accounts, invoices, etc. Make travel and meeting arrangements for section personnel. Type departmental correspondence, reports, etc. Budget preparation, monitor monthly budget reports, interface with Budget Coordinator on any discrepancies. Respond to information requests and provide appropriate information or direct requesting parties to appropriate personnel. Provide PC application support for department. Coordinate and interface with IS personnel on PC problems and/or requirements for department. Provide one-on-one PC training for TOC dispatchers. In the absence of the manager, the clerk keeps up with incoming mail and/or email and responds as necessary to any urgent matters. Provides clerical support to the EMS hardware and software support group as needed.

· Manager - Transmission Operational Planning manages the workgroup responsible for providing technical support to real-time operations staff at the Transmission System Operations Center (SOC) and five Transmission Operations Centers (TOCs). This support is accomplished through the preparation of reliability powerflow models and corresponding real-time, next-day and forward looking analyses, coordination of planned transmission outages, voltage stability analysis, development of operating guides and local area security analysis. The Manager, Transmission Operational Planning also ensures that workgroup processes are in full compliance with all applicable FERC, NERC, and SERC standards/requirements.

o Manager - Transmission Planning reports to the Manager, Transmission Operational Planning and manages a subset of the Transmission Operational Planning workgroup. The Manager, Transmission Planning ensures that operational planning studies are performed to support reliable transmission operations.  The Manager, Transmission Planning is also responsible for directing the developing and maintenance of all applications used by the Transmission Operational Planning (TOP) group to conduct studies and oversees the development of daily and monthly powerflow models.  The Manager, Transmission Planning provides input to regulatory/compliance filings in support of new business practices for Transmission Operations and ensures that the workgroup processes are in compliance with all FERC, NERC, and SERC standards/requirements. The Manager, Transmission Planning also works closely with SPP ICTE Reliability Coordination and Tariff Administration personnel to ensure reliable system operations.

· Engineer I, II, III/Sr. Engineer provides technical support to the Transmission System Operations Center (SOC) and Transmission Operations Centers (TOCs) by conducting same-day and next-day system security analysis, load flow analysis in support of outage scheduling, voltage stability analysis, developing operating guidelines and conducting local area security analysis. Transmission Operational Planning engineers represent Entergy at various SERC/NERC workgroups or committees.

· Specialist, Operations Planning provides technical support to the Transmission System Operations Center (SOC) and Transmission Operation Centers (TOC's) in the form of load flow analysis in support of transmission outage scheduling, development of operating guidelines and local area security analysis. The Senior Specialist/Specialist, Operations Planning works closely with real-time operations personnel to ensure the reliability of the Entergy Transmission System.

· Co-Op Student applies engineering fundamentals in development of power-flow models, daily contingency analysis, load forecasts and development of real-time mitigation plans in the Entergy Transmission Operational planning (TOP) group.  The position also includes supporting the Available Flowgate Capacity process as well as several other automated processes in use by the TOP group.

· Contract Employee provides input to regulatory compliance filings and standards development activities in support of Transmission Operations and helps to ensure that the workgroup processes are in compliance with all FERC, NERC, and SERC standards/requirements.

· Manager - Transmission System Security is responsible for the safe, efficient and effective operations of all power transmission dispatching activities within the jurisdiction of the System Operation Center, including the supervision of all personnel assigned power transmission dispatching and support duties.  The manager’s specific responsibilities include: assuring safe power dispatching practices in accordance with company standards, coordinating transmission facility outages, supervising transmission circuit loading and operating voltage levels, representing the department in interdepartmental planning sessions covering construction, rebuild, and other projects, directing the development of switching and tagging procedures used in transmission systems, assuring proper training of dispatching personnel, maintaining system integrity, security coordination for the Entergy sub-region, and duties as assigned by proper authority.  Transmission includes all facilities under the jurisdiction of the System Operation Center.

o Manager - Transmission Security Coordination is responsible for the safe, efficient and effective operations of all power transmission dispatching activities within the jurisdiction of the System Operation Center, including the supervision of certain personnel assigned power transmission dispatching and support duties.  The manager’s specific responsibilities include: supervising transmission circuit loading and operating voltage levels, representing the department in interdepartmental planning sessions covering construction, rebuild, and other projects, maintaining system integrity, security coordination for the Entergy sub-region, and duties as assigned by proper authority.  Transmission includes all facilities under the jurisdiction of the System Operation Center.

· Supervisor - Security supervises the on shift dispatching positions and for the Security Coordination for the Entergy sub-region.

· Co-Op Student - Security is responsible for assisting support staff on projects and special assignments.  The CO-OP student is also responsible for the development of small applications that helps to automate manual processes.  Additional responsibilities include assisting in compliance reviews and audit preparation. 

· Accountant-Associate Sr. is responsible for user access reviews for the all applications where the Security Coordination group is considered the data owner as well as SOC building access reviews.  Also responsible for records management, making travel arrangements and processing expense reports for the Security Coordination group. 

· Specialist, System Operations is responsible for the development, implementation, and administration of the NERC Certification training program for SOC and TOC operating personnel. Part of this responsibility is the development and delivery of training courses for NERC Certified Operators.  The System Operations Specialist ensures that data on training is maintained to ensure industry-wide standards are met.  This involves the direct participation in regional and industry-wide committees and teams to ensure that Entergy’s SOC Operator training program meets or exceeds industry requirements as well as direct participation in the development of policy for the development of NERC training standards.  The person in this job title is also responsible to lead special projects directly related to bulk power operations.

· System Analyst I, II supports the administrative functions of budgeting, cost control, document processing, billing and related reporting through the use of various business systems; provides contracting services and administration; orders, tracks and receives materials; plans and schedules various groups’ part of projects and maintenance programs.

· Engineer I, SR. (Trans) supports the technical needs of the Manager/Supervisor and his organization, provides coordination of capital projects, develops computer system applications, provides employee training and development programs, analyzes system performance and calculates operational settings, provides support for Security Coordination responsibilities, analyzes system conditions / procedures and recommends improvements / corrections, and measures system performance and benchmarks that performance against others.

o Manager – Tariffs & Scheduling is responsible for compliance with FERC rules, guides and orders related to transmission business and operational issues, implementation of Open Access Tariff as it pertains to transmission operation and business, oversight and management of Next-Day Business Office, oversight and management of Generator Imbalance System, and development and implementation of Transmission Business Practices.

· Supervisor - Transmission Business Operations (Engineering Support) supervises Engineers and Analysts involved in providing engineering support for real time operations and security analysis, implementation of NERC policies, and implementation of scheduling systems.

o Sr System Operator is responsible for the Next Day Office daily check in/check out process using the Entergy Scheduling System Robotag in conjunction with the OATI ETS software to view, assess, and take approval action on tags scheduled for the next day.

o Analyst, Sr provides support for implementing the FERC Open Access Transmission Tariff and OASIS which included monitoring and implementing mandated postings, testing new software releases, and assuring compliance. The Sr. Analyst also implements and monitors business practices, reviews and writes technical procedures, supports regulatory data requests and audits, and participates in some NERC and SERC workgroups.

o Technician A Sr – Northern supports the system operating functions, prepares energy schedules, assists transmission billing, and resolves scheduling conflicts.

o Engineer I, III, Sr. (Trans) supports the technical needs of the Manager/Supervisor and his organization, provides coordination of capital projects, develops computer system applications, provides employee training and development programs, analyzes system performance and calculates operational settings, provides support for Security Coordination responsibilities, analyzes system conditions / procedures and recommends improvements / corrections, and measures system performance and benchmarks that performance against others.

· Policy Consultant Policy Consultant provides support for implementing the FERC Open Access Transmission Tariff and OASIS, to comply with FERC orders and NERC policies, to provide customer access to OASIS, to provide consultancy regarding provisions in the pre-888 order contracts, and interface with the Transmission Policy department to implement FERC orders and update the Business Practices.

· System Analyst I supports the administrative functions of budgeting, cost control, document processing, billing and related reporting through the use of various business systems; provides contracting services and administration; orders, tracks and receives materials; plans and schedules various groups’ part of projects and maintenance programs.

· Contract Employee provides administrative support for the Tariffs & Scheduling section that includes project time tracking, scheduling, statistical data analysis, and various daily, weekly and monthly report preparation

· Contract Employee supports the administrative functions of budgeting, cost control, document processing, billing and related reporting through the use of various business systems; provides contracting services and administration; orders, tracks and receives materials; plans and schedules various groups’ part of projects and maintenance programs.

· Student, Intern is responsible for assisting support staff on projects and special assignments.  The student intern is also responsible for the development of small applications that helps to automate manual processes.  Additional responsibilities include assisting in compliance reviews and audit preparation. 

o Manager - Billing & Settlement is responsible for the administration and issuance of billings related to Transmission services and Generator Imbalance services in accordance with the provisions of the Open Access Transmission Tariff, the reporting of monthly billing amounts to Corporate Accounting and the Intra-System Billing group, the interpretation and translation into business requirements of modifications to the OATT, the development and maintenance of billing procedures, the performance of testing required under Sarbanes Oxley, and the retention of associated records according to Entergy’s Records Retention Policy.

· Sr. Lead/Sr. Staff Analyst Billing & Settlement is responsible for leading and/or participating on cross-functional teams which design or improve Transmission processes, driving the ARIS modeling of those processes, developing business requirements for changes to existing automated systems or for new systems, and performing customer acceptance testing on newly delivered software.

· Analyst I, II, III supports the administrative functions of budgeting, cost control, document processing, billing and related reporting through the use of various business systems; provides contracting services and administration; orders, tracks and receives materials; plans and schedules various groups’ part of projects and maintenance programs.

· Technician A Sr – Northern supports the system operating functions, prepares energy schedules, assists transmission billing, and resolves scheduling conflicts.

o Superintendent - Security assures that safe practices are followed in the operation of the transmission network, to coordinate transmission facility outages, to supervise circuit loading, to respond to requests for transmission access to the Entergy grid, to maintain system integrity, and to maintain operating voltage levels.

· Senior System Operator follows safe practices in the operation of the transmission network, to coordinate transmission facility outages, to monitor circuit loading, to respond to requests for transmission access to the Entergy grid, to maintain system integrity, and to maintain operating voltage levels.

· System Operator I, II follows safe practices in the operation of the transmission network, to coordinate transmission facility outages, to monitor circuit loading, to respond to requests for transmission access to the Entergy grid, to maintain system integrity, and to maintain operating voltage levels.

o Administrative Assistant III provides office services functions: typing, filing, telephone reception, faxing, mail distribution, time reporting, statistical data analysis, and various daily, weekly and monthly report preparation, updating through the use of various business systems, and performing some basic PC workstation administration activities including loading and updating software.

o Analyst Sr. supports the administrative functions of budgeting, cost control, document processing, billing and related reporting through the use of various business systems; provides contracting services and administration; orders, tracks and receives materials; plans and schedules various groups’ part of projects and maintenance programs.

o Specialist, System Operations is responsible for the development, implementation, and administration of the NERC Certification training program for SOC and TOC operating personnel. Part of this responsibility is the development and delivery of training courses for NERC Certified Operators.  The System Operations Specialist ensures that data on training is maintained to ensure industry-wide standards are met.  This involves the direct participation in regional and industry-wide committees and teams to ensure that Entergy’s SOC Operator training program meets or exceeds industry requirements as well as direct participation in the development of policy for the development of NERC training standards.  The person in this job title is also responsible to lead special projects directly related to bulk power operations.

o Contract Employee is responsible for mail delivery, granting facility access to visitors, logging all visitors and vendor facility access, scheduling conference room and vehicles.

Manager - Transmission Services assures that customer requests for transmission delivery service are addressed in a timely manner, administers the contract and creditworthiness evaluation for transmission customers, and works with other Entergy work groups to meet the business needs of the transmission customers and Entergy Transmission Business group.

o Sr. Wholesale Executive serves as the primary point of contact for entities seeking transmission interconnections with Entergy's Transmission Business, provides technical assistance and engineering support to customers, including the development and presentation of options for transmission solutions, represents the customer in Entergy Transmission's Capital Project process, reviews and administers contracts to assure that the needs of the Transmission Business are satisfied, provides project cost reconciliation to customers and facilitates customer billing when appropriate.

o Coordinator - Interconnection Arrangements is responsible for negotiating and administering the interconnection and operating agreements that govern the manner in which the system interconnections with, and coordinates services to its interdependent power producers, co-generators and exempt wholesale generators. He also serves as the primary point of contact for administration of contracts and billing issues for transmission service customers. 

o Associate Accountant Sr.  processes the application for transmission service, prepares enabling agreements for non-firm and short-term firm transmission service, manages document processing to ensure compliance with FERC regulations for customers requesting transmission service, maintain transmission service database, assists transmission customers with transmission service requests, billing, and OASIS issues, establish EJO's and creditworthiness evaluations associated with transmission service, collect deposits for transmission service, respond to FERC data requests, prepare electronic submission data associated with transmission service contracts portion of Electronic Quarterly Report to FERC.

Manager - Transmission Project Development assures that customer requests for transmission interconnections are addressed in a timely and cost effective manner. The manager also ensures that applicable Entergy and regulatory guidelines and policies are adhered to when assisting those customers.  The manager works with other groups as necessary to assure that the business needs of Entergy's Transmission Business are satisfied.

o Administrative Assistant III is responsible for providing office services functions: typing, filing, telephone reception, faxing, mail distribution, time reporting, and various daily, weekly and monthly report preparation. It also includes providing travel reservations and assistance with expense recording.

o Sr. Wholesale Executive/Wholesale Executive serves as the primary point of contact for entities seeking transmission interconnections with Entergy's Transmission Business, provides technical assistance and engineering support to customers, including the development and presentation of options for transmission solutions, represents the customer in Entergy Transmission's Capital Project process, reviews and administers contracts to assure that the needs of the Transmission Business are satisfied, provides project cost reconciliation to customers and facilitates customer billing when appropriate.

Policy Consultant supports the Director, Transmission Compliance in administering and interpreting issues affecting the electric transmission business, and participates and provides input to regulatory bodies and industry organizations.

Director -  Weekly Operations is responsible for developing the Weekly Procurement Process (WPP) as part of Entergy's Independent Coordinator of Transmission (ICT) proposal per FERC tariff and overseen by the ICT, implement WPP, testify before retail regulators, FERC, and interveners regarding the WPP, respond to RFIs concerning the WPP and the results of the WPP, file reports/information as required by various regulatory bodies, provide necessary billing information to Transmission Billing in order to bill WPP participants as a result of the WPP optimization and resulting transmission service.

o Analyst Staff, Sr. Staff supports the administrative functions of developing Weekly Procurement Process (WPP) as part of Entergy's Independent Coordinator of Transmission (ICT) proposal per FERC tariff and overseen by the ICT, implements WPP, responds to RFIs concerning the WPP and the results of the WPP, gathers inputs to the Security Constrained Unit Commitment model (SCUC), validates and enters into the model, executes SCUC model, provides results of the SCUC optimization runs to the ICT so that transmission service can be granted.

o Associate Accountant Sr. supports the administrative functions of budgeting, cost control, document processing, processing payments and related regulatory reporting through the use of various business systems; administers contracting services; orders, tracks and receives materials; plans and schedules various groups’ part of projects and maintenance programs.

o Contract Employee provides programming support for WPP Ventyx software databases used to execute the Weekly Procurement Process, which selects independent offers when they compare favorably with existing network generators in order to minimize costs.

Supervisor- Technical Support supervises analysts involved in supporting the electronic models used in the real-time EMS applications. Also supervises electronic specialists involved in supporting the hardware used in the real-time EMS applications.

o System Analyst II, III, Sr. Associate builds and maintains the various databases that makeup the EMS System, building and maintaining the displays used by operators and other users, and supporting the use of the software.

o Supervisor- Technical Support is responsible for reliable operation of advance EMS Applications mainly the applications used to support the reliability coordination and tariff operations including AFC and Weekly procurement process. Areas of responsibility include software support, operational support, transmission system operational analysis, operator training, application change scoping and application design and testing. The supervisor provides support to legal and compliance for regulatory filings and is also responsible for ensuring compliance with FERC/NERC rules related to the work processes supported by the group. Responsibilities also include ensuring adherence to Entergy’s change management process as well implementing best practices like ITIL within the work group.

· Engineer II, III, Sr./ System Analyst III is responsible for supporting and maintaining the advance EMS applications including State Estimator, Powerflow, Contingency Analysis, RFCALC, Load Forecast, Dispatcher Training Simulator (DTS), Powerworld, Voltage Stability analysis and Transient Stability Analysis. The software data and processes supported by the EMS Applications group are subjected to FERC, NERC and SERC regulations and demand adherence to Change Management Control and Record Retention Policies, are subject to audits and must perform with a high degree of availability, accuracy and reliability. EMS applications Engineer ensures the day to day accuracy of the results produced by these applications and maintain and tune the Network model in EMS. The Engineer is responsible for the calculation and accuracy of AFC values and data inputs used in the process. The engineer in this position may be required to support regulatory data requests and audits and participate in some NERC and SERC workgroups. The Engineer also supports the real time system operators in Entergy and Independent Transmission Coordinator (ICT) control centers. The Engineer is also involved in developing and conducting training to the operators using DTS.

· Contract Employee is responsible for supporting and maintaining the advance EMS applications including State Estimator, Powerflow, Contingency Analysis, RFCALC, Load Forecast, Dispatcher Training Simulator (DTS), Powerworld, Voltage Stability analysis and Transient Stability Analysis. The software data and processes supported by the EMS Applications group are subjected to FERC, NERC and SERC regulations and demand adherence to Change Management Control and Record Retention Policies, are subject to audits and must perform with a high degree of availability, accuracy and reliability. EMS applications Engineer ensures the day to day accuracy of the results produced by these applications and maintain and tune the Network model in EMS. The Engineer is responsible for the calculation and accuracy of AFC values and data inputs used in the process. The engineer in this position may be required to support regulatory data requests and audits and participate in some NERC and SERC workgroups. The Engineer also supports the real time system operators in Entergy and Independent Transmission Coordinator (ICT) control centers. The Engineer is also involved in developing and conducting training to the operators using DTS.

· Contract Employee develops the network model for external control areas in EMS.