Duke Energy Carolinas Contact Information
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The Independent Entity (Midwest ISO) has, as of March 14, 2007, fully implemented Attachment K of the Duke Energy Carolinas Open Access Transmission Tariff. The Independent Entity is the contact for the following:
The Independent Entity (Midwest ISO) can be reached 24/7 at 651-632-8708 or dukncie-ta@midwestiso.org.
| Help Desk (Non-emergency) | 24 hour Help Desk (Emergency) | |
| support@oati.net | Phone : (763) 201 2020 |
Transmission Services Requests:
Customers needing help whith the TSR study process should review Sections 19 and 32 of the Duke Energy Carolinas Open Acess Transmission Tariff, the Transmission Service Request Study Information, and the Transmission Planning Summary.
The Independent Entity (Midwest ISO) performs the Transmission Provider (TP) Review/Approvals on tags. Duke Energy Carolinas still performs the Control Area (CA) Review/Approvals on tags.
Customers wanting to learn about Duke Energy Carolinas' ATC calculation Methodology, are encouraged to look over Attachmet C of the Open Access Transmission Tariff, the ATC Implementation Document (ATCID) comming soon, the CBM Implentation Document (CBMID) comming soon, the TRM Implementation Document (TRMID) comming soon, and the information presentend on the ATC Information Page.
Customers with questions on the ATC/TTC values or calculation methodology may call Tony Hunziker with the Independent Entity (Midwest ISO) at 651-632-8434 or e-mail at ahunziker@midwestiso.org.
Customers with questions on the ATC/TTC values or calculation methodology durring non-business hours or when the contact above is not available may call the Independent Entity (Midwest ISO) Tariff Administration desk (24/7) at 651-632-8708 or e-mail at dukncie-ta@midwestiso.org.
Customers needing information on forecast and actual load, are encouraged to review the Duke Energy Load Forecast Link Page.
If a Customer has questions about Forecasted/Actual Load they may contact Dave McRee (Duke Energy Carolinas) at 704-382-7463 or David.McRee@duke-energy.com.
Customers needing information on redispatching costs, are encouraged to view the Redispatch Cost page. Any questions or comments regarding redispatch costs may contact either:
Customers needing information on interconnecting to Duke Energy Carolinas' transmission system should review Attachtment J (LGIP) of the Duke Energy Carolinas' Open Access Transmission Tariff, Attachtment M (SGIP) of the Duke Energy Carolinas' Open Access Transmission Tariff, and the Generator Interconnection Information Page on OASIS.
Tony Hunziker
Transmission Services Engineer
Midwest ISO
1125 Energy Park Drive
St. Paul, MN 55108
651-632-8434
Customers wanting to learn about Duke Energy Carolinas' Independent Entity, are encouraded to look over the Independent Entity Information and the Independent Entity Performance pages. Any questions or comments regarding the performance of the Independent Entity may contact either:
Customers wanting to learn about Duke Energy Carolinas' Independent Market Monitor, are encouraged to look over the Independent Market Monitor page. Any questions or comments regarding the performance of the Independent Market Monitor may contact either:
Revised 02/09/2010 -- Removed the Supplemental Communications section. Duke Energy Carolinas is discontinuing the OASIS Supplemental Electronic Communications program effective February 15, 2010 and will replace it with OASIS Supplemental E-Mail Notification. Please see http://www.oatioasis.com/DUK/DUKdocs/Supplemental_E-Mail_Notifications.htm.
02/03/10 -- Updated the General Questions and Independent Entity section removing Brian Pedersen and adding Jarred Miland.
06/16/09 -- Updated a phone number in the Independent Entity section.
05/21/09 -- Updated Duke Energy Carolinas email addresses and the Suppelmental Communications, added the Load Forecast/Actual Load, Redispatch Cost, and the Independent Market Monitor section.
03/03/09 -- Added Independent Entity section
02/02/09 -- Revised the links at the top of the page and added transmission study contact information.
10/03/08 -- Changed the Accounting & Billing contact and updated several email addresses.
10/02/08 -- Changed entire page.