Duke Energy Progress Contact Information
Help Desk (Non-emergency) |
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24 hour Help Desk (Emergency) |
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Phone : (763) 201 2020 |
Transmission Services Requests:
For question concerning e-tagging, contact the Duke Energy Progress ECC at 919-546-2144 or email at DukTP-RAL@duke-energy.com.
Available Transfer Capability (ATC):
Customers wanting to learn about Duke Energy Progress' ATC
calculation Methodology are encouraged to look over Attachment C-1 of the Joint OATT .
Customers with questions on the ATC values or the calculation methodology may
contact Jack Armstrong at 919-546-3403
or e-mail at jack.armstrong@duke-energy.com.
Customers seeking information on forecasted and actual load are encouraged to review the "Forecasted/Actual Load" bookmark on the ATC Information page. If a Customer has questions about Forecasted/Actual Load they may contact Mike Anthony at 919-546-5690 or email at michael.anthony@duke-energy.com
Customers with questions about transmission outage postings or requests to have Duke Energy Progress re-evaluate the scheduling of planned transmission outages, can contact the Tim West at 919-546-4769 or email at tim.west@duke-energy.com.
Customers seeking information on interconnecting to the Duke Energy Progress transmission system should review Attachment J (LGIP) of the Joint OATT, Attachment M (SGIP) of the Joint OATT, and the Generator Interconnection Information Page on OASIS.
Customers
with suggestions for improvements to our OASIS pages may contact Mike Anthony
at 919-546-5690 or email at michael.anthony@duke-energy.com.
Customers wanting to learn about Duke Energy Progress/Carolinas’ Independent Market Monitor may contact Scott Lewter at 704-382-9077 or email at scott.lewter@duke-energy.com
Transmission Planning Data Submission:
Network Customers submitting load and resource assumptions to Duke Energy Progress should contact Mike Anthony at 919-546-5690 or email at michael.anthony@duke-energy.com. Transmission Customers having Long-Term Service Agreements for Point-To-Point Transmission Service wishing to provide to Duke Energy Progress projections of their need for service over the planning horizon should contact Mike Anthony at 919-546-5690 or email at michael.anthony@duke-energy.com
04/09/2018-Minor
formatting changes.
04/08/2018-Updated
Generator Interconnection and Independent Market Monitor contact information.
05/14/2015-Updated
billing contact information and minor editorial formatting/corrections.
06/20/2014-Updated
contacts and added new section called Transmission Planning Data
Submission.
01/29/2014-Established
new Contact Information page.